This is my personal blog. The opinions and views I express are my own. The information I provide is on an as-is basis. I make no representations as to accuracy, completeness, currentness, suitability, or validity of any information on this blog and will not be liable for any errors, omissions, or delays in this information or any losses, injuries or damages arising from its use.

Sysprep Fatal System Error (Windows 7 64bit)

I recently ran into this error when I was trying to customize a Windows 7 64bit image that had been created by someone else. After spending a few hours on Technet below is what has fixed the problem for me every time I’ve encountered it.

1. Start -> Run : msdtc -uninstall (wait few seconds)

2. Start -> Run : msdtc -install (wait few seconds)

3. Restart the machine

4. Check the registry for the right registry keys values
Setting HKEY_LOCAL_MACHINE\SYSTEM\Setup\Status\SysprepStatus\GeneralizationState to 7 / CleanupState to 2
Setting HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\SkipRearm to 1

5. Rename or delete C:\Windows\System32\sysprep\Panther

6. Run sysprep (sysprep /generalize /oobe /shutdown)

*** Make sure to do all steps each time you attempt a sysprep.

1 Comment

  1. private | | Reply

    Thanks, it did work.

Leave a Reply to private Cancel reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.